Twitter Advertising and marketing: A Newbie’s Information (2024)

To tweet, or to not tweet? That’s the query. You’ve obtained loads of choices to decide on as your go-to advertising and marketing channel, however have you ever ever tried Twitter?

In finding out Twitter consumer purchasing habits, the social media platform discovered that 4 out of 10 Twitter customers carried out a purchase order after coming throughout a product on Twitter. The chance {that a} Twitter consumer will buy a product additionally will increase by 2.7 instances when uncovered to a tweet from a model. 

With over 395 million customers, it’s simple to see why a retailer proprietor ought to use Twitter. Nonetheless, utilizing Twitter includes greater than posting the occasional tweet. To construct model consciousness and drive site visitors, use one or all the following 11 Twitter advertising and marketing concepts to attach along with your viewers and improve on-line gross sales.

What’s a Twitter advertising and marketing technique?

A Twitter advertising and marketing technique is a plan of motion designed to create and distribute content material in your audience and followers by means of the social media platform.

It might seem to be you’ve got loads of transferring items to think about when constructing a Twitter advertising and marketing technique in your on-line retailer. In the event you really feel a bit of overwhelmed, don’t fear. Some key components for a profitable Twitter marketing campaign are: 

  • Use your Twitter account as one other method to provide buyer assist. Give potential consumers the choice to tweet at your model or ship a direct message (DM) to get assist. Corporations that use Twitter as a line for buyer assist see a 19% raise in buyer satisfaction, on common. 
  • Publish a mixture of academic and product posts. Intention to publish about 25% product tweets and 75% priceless content material or way of life posts. This may also help consumers envision utilizing your product and educate them easy methods to use it properly. 
  • Retweet buyer images and constructive tweets. This helps present social proof that actual folks purchase, use, and love your organization and its merchandise. Even when a buyer posts one thing on Instagram, you may re-post it in your Twitter account too. Don’t neglect to tag every buyer you repost, and embrace a hyperlink to buy.
  • Spend time shopping associated hashtags. For instance, if somebody is in search of suggestions on the place to purchase new footwear, you may touch upon their tweet and suggest your merchandise. You possibly can scan the timeline for trending hashtags like #needshoes or #healthylivingtips to seek out individuals who need assistance and are extra receptive to your recommendation. Discovering the suitable hashtags in your merchandise and enterprise will assist the focused viewers uncover you.

Fortunately, there are a lot of methods to spice up the efficiency of your marketing campaign and create an efficient Twitter advertising and marketing technique that may assist flip profile guests into paying prospects. 

Easy methods to use Twitter for advertising and marketing

1. Take Twitter Flight College

Set a while apart to take Twitter Flight College in the event you plan on launching a Twitter advertising and marketing marketing campaign. Flight College is a free on-line studying platform that teaches you the whole lot about promoting on Twitter and extra. Whether or not you’re new to Twitter or a advertising and marketing professional, you will discover a course that will help you stage up your abilities. 

twitter flight school

Advertising and marketing on Twitter has some key variations in comparison with Instagram or Google. Realizing the totally different sorts of paid promotions you should use on Twitter will make it easier to be extra profitable on the platform.

Flight College permits you to choose and select what programs you wish to take. Every course is match with stay coaching, downloadable assets, profitable tales, and a private roadmap to maintain you motivated. 

2. Join with influential accounts in your area

Many skilled entrepreneurs hang around on Twitter to begin a community and join with like-minded of us. If you wish to improve model consciousness on the platform, converse with leaders in your trade. Don’t look forward to others to return to you. 

Spend time connecting with influencers or different outstanding folks in your area which can be often exhausting to achieve. Journalists and writers are an ideal instance. Ship them a chilly e-mail and also you’ll be ignored. However observe and reply on Twitter and also you’ll typically see them asking for questions, sources to website, and so forth.

Once you improve your visibility amongst accounts that affect potential prospects, it’s price extra to what you are promoting than random followers. 

3. Arrange your profile like a legit enterprise 

In relation to social media advertising and marketing, knowledgeable wanting profile is essential to constructing a following, whether or not you’re on Twitter, Fb, or Instagram. query to ask your self if you create your Twitter profile is, “Would I observe my enterprise if I noticed its Twitter bio?”

The reply ought to at all times be sure. There’s one deterring issue that makes folks observe or unfollow manufacturers on Twitter: an unprofessional-looking profile. This consists of your show image, header, biography, and Twitter deal with.

Warby Parker, an internet glasses retailer primarily based in New York Metropolis, sports activities a easy but notable profile. The header picture showcases its essential product in use, making a constructive first impression when somebody lands on their Twitter profile. You may get a way for what they stand for of their bio, which supplies off a enjoyable and pleasant really feel.

warby parker twitter bio

If in case you have a number of Twitter accounts, for instance, one in your essential retailer and one for assist, you may create two totally different URLs for every account. The URL can ship a Twitter consumer down the correct bot move to assist them obtain their targets.

Do not forget that even in the event you do tweet wonderful, buzzworthy tweets and acquire some reputation, you gained’t acquire lifelong followers in case you have a sub-par profile that doesn’t get folks to click on Observe.

Word: Make your Twitter profile shoppable and promote merchandise on Twitter on to your followers.

4. Use Twitter polls

If you wish to have interaction along with your audience on Twitter, begin utilizing Twitter Polls. Twitter Polls are a enjoyable and straightforward method to get priceless details about folks’s opinion on any subject. What to call your product, what issues your viewers prefers, what kind of individuals they’re.

twitter poll

There are a couple of key methods ecommerce manufacturers can use Twitter polls: 

  • Market analysis. Struggling to seek out out details about your viewers? Curious what shade to make your subsequent product? Polls can get you these solutions rapidly, at zero value. 
  • Trending subjects. Discover out what your viewers thinks concerning the newest trade information or tendencies.
  • Quick suggestions. Uncover what content material your viewers needs to see from you or what made them observe your model. Use the data to enhance your digital advertising and marketing technique.
  • Enjoyable. Generally it’s OK to ask a humorous query simply to make your viewers snort. You possibly can launch a fast A/B reply ballot to seek out out something associated to your prospects’ lives. 

For entrepreneurs, it’s a straightforward method to have interaction with Twitter’s viewers and discover out precisely what folks assume. For these newer to the social media platform, it’s a superb method to get your model voice heard.

5. Use hashtags correctly

Don’t be afraid to show in your hashtag sport for Twitter advertising and marketing. Related hashtags are an efficient method to faucet into related conversations on Twitter and assist potential consumers discover you extra simply. 

twitter hashtags

Use a software reminiscent of Hashtagify to floor the perfect hashtags for every put up. If in case you have a weblog, share it on Twitter with the suitable hashtags. In the event you discuss influencers within the article, tag them within the tweet—you might need an opportunity of getting it retweeted.

6. Create Tweet threads

Tweet threads are a enjoyable phenomena that lets retailer house owners and entrepreneurs get extra inventive with their Twitter advertising and marketing technique. An everyday tweet has a 280-character restrict, however a Tweet thread is a just about limitless assortment of coherent tweets. 

Tweet threads may be about something you select. Take @getquip, a subscription-based toothbrush firm. The toothbrush enterprise created a thread matching their product colours to Rihanna’s outfits.

twitter thread ecommerce example

Some Tweets merely work higher as collections than as advertisements. With a Tweet thread, you put up every bit as a part of one larger thread. Every time you publish a brand new Tweet, it attracts consideration again to the complete Twitter marketing campaign.

7. Run Twitter advertisements

Take into account investing in Twitter advertisements to extend model consciousness and demand in your merchandise. Whereas Twitter customers don’t sometimes purchase instantly by means of the platform, it’s develop into a well-liked useful resource for consumers of their shopping for journey. 

Take Sonos, a wi-fi speaker and residential sound methods retailer, for instance. The corporate wished to launch a voice-controlled sensible speaker throughout the pre-holiday months. To achieve a selected tech-savvy crowd on the platform, Sonos launched a video quick highlighting the Sonos One. 

The video was seen of 12.7 million instances, and likewise resulted in:

  • 58% larger view charge 
  • 10% enhance in constructive model sentiment 
  • 2.5 instances stronger buy intent 

It’s also possible to run remarketing advert campaigns on Twitter that concentrate on:

  • Previous web site guests
  • Individuals who’ve engaged along with your tweets
  • Cart abandoners
  • E-newsletter recipients 

8. Interact in Twitter chat

Engagement is about interacting along with your viewers, and that’s precisely what Twitter chats is able to doing. Twitter chats, a.ok.a. Tweet chats, are conversations on Twitter centered on a subject determined prematurely and use particular hashtags to assist folks observe the thread. 

Twitter chats are sometimes hosted as soon as every week. The internet hosting particular person or model will ask a query (proven by Q1, Q2, and so forth.) and chat contributors reply utilizing (A1, A2, and so forth.).

Twitter chats are nice for bringing a distinct segment audience collectively. Individuals already know the subject at hand, they’re lively on social media in real-time, and are in search of new folks to observe. 

For entrepreneurs, it’s a low-effort, excessive worth method to have interaction with an already segmented viewers and provide the chance to attach with them. Plus, they may also help inform your general advertising and marketing technique by studying extra about who your prospects are and what motivates them to purchase. 

9. Use Twitter advertising and marketing instruments

To develop an viewers on Twitter, you’ll wish to benefit from totally different Twitter advertising and marketing instruments. These instruments may also help you simply discover a new viewers, make connections, and get them into your digital advertising and marketing ecosystem. 

Some high Twitter advertising and marketing instruments are: 

  • Agorapulse, a social media administration software that caters to all main social media platforms, together with Twitter. You possibly can simply schedule out tweets to be revealed at a later date. Plus, you may monitor mentions of your manufacturers and spot offended tweets from prospects so you may put out small fires earlier than they develop into large issues.
  • TweetDeck is a Twitter administration and scheduling software made just for Twitter. You possibly can entry it along with your Twitter account by navigating to You possibly can schedule tweets and monitor mentions, messages, and lists.
  • ClickToTweet permits you to create shareable hyperlinks your viewers can use to simply tweet your content material. 
  • Hashtagify is a Twitter advertising and marketing software that offers you stats on hashtags from Twitter and Instagram. From the homepage, you kind in a hashtag you’re thinking about and the software will provide you with the stats for it—together with hashtag reputation, if it’s trending, associated hashtags, influencers who rank for a hashtag, and extra.

When you’ve obtained your toolkit all set, don’t neglect about diving into your Twitter analytics.

10. Create strategic Twitter lists

Amongst tens of millions of customers on the social community, lists present a method to section and determine teams with comparable pursuits. Utilizing Twitter lists, you may observe the updates of a bunch of Twitter customers who share a typical curiosity. You possibly can create private and non-private lists of as much as 500 Twitter customers every.

You possibly can add somebody to a Twitter checklist by clicking the settings wheel icon subsequent to the Observe button on their profile. It’s also possible to be added to Twitter lists by others.

Listed here are a couple of examples of how to make use of lists:

  • Create a personal checklist of your opponents on Twitter to observe and monitor their updates with out it being public information.
  • Create a personal checklist of the highest influencers in your area of interest or trade and interact with them to get the phrase out about what you are promoting.
  • Create a personal checklist of current prospects so you may simply join and interact with them.
  • Create a public checklist of manufacturers what you are promoting carries to remain updated on their newest information and merchandise.
  • Create a public checklist of shops that carry your model to find out about new places or insurance policies.

11. View your Twitter Analytics

For any Twitter advertising and marketing technique you determine on, you’ll have a sure group of individuals you wish to appeal to along with your Twitter content material. Utilizing Twitter Analytics may also help you see which posts made probably the most impressions and obtained probably the most reactions, how many individuals visited your profile, and extra. 

You need to use this data to publish extra content material your viewers will most probably be thinking about. In accordance with Buffer, the highest Twitter Analytics metrics enterprise monitor are:

  • Prime pursuits of followers
  • Engagement and like charges
  • Tweet attain proportion
  • Impressions and engagement by time of day
  • Greatest days for engagement
  • Video completion charge 

Take into account your general advertising and marketing technique targets and what Twitter Analytics metrics align with them. It will assist offer you higher visibility into your campaigns and assist enhance efficiency over time. 

Establishing your Twitter account

Optimizing your profile makes it simpler for Twitter customers to find and work together with what you are promoting. Along side different optimized social media pages, it could possibly additionally assist set up knowledgeable and constant model picture.

Establishing a typical Twitter profile is simple, however optimizing it for enterprise takes some experience. Whether or not you’ve simply joined Twitter or have been lively for years, the following tips may also help you profit from your profile.

Your username

Your username, generally known as your deal with, is the distinctive identifier that begins with an @ image. That is how different customers will point out and handle you on Twitter. 

Whereas there are over 390 million month-to-month lively customers, over a billion folks have signed up for Twitter, which means there are over a billion totally different usernames on the market. Meaning you’ll must get inventive when arising with the correct username as a result of, chances are high, your ultimate username is already taken.

The perfect situation can be to have the identical username throughout your entire social profiles for consistency and branding functions.

For frequent names that will already be taken, like Beyonce’s activewear line Ivy Park, think about including a novel identifier (@WeAreIvyPark). Different choices might need been @GetIvyPark or @WearIvyPark. Bear in mind, the perfect is to have a constant username throughout all social networks; do your greatest!

A couple of tricks to think about:

  • Make it related to your model. Prospects would possibly actively seek for you, so that you’ll wish to make it simple. @Aldo is owned by a personal account with no affiliation to the shoe model. Aldo, the corporate, created @Aldo_Shoes as a substitute. Easy, related, and straightforward to seek out. 
  • Shorten irrelevant phrases and generic phrases into an preliminary. Social Media Examiner most likely may have landed @SocialMediaExaminer; nonetheless, it went with @SMExaminer as a substitute, making it clear and concise.

Twitter has acknowledged {that a} distinct username isn’t the one single manner customers can discover one another. With a whole lot of tens of millions of customers, Twitter presents a strong search software that mixes model names and key phrases. 

Lebron James’ Twitter username is @KingJames, however his 51 million customers didn’t appear to have hassle discovering him. As a result of Twitter’s search software is that good, it’s not the tip of the world in the event you don’t get your excellent username. Remember that you may at all times change your username in your Twitter settings.

Profile picture

Your profile picture is the sq. image that seems in your profile and subsequent to your Tweets all through Twitter. It’s one of many quickest methods to determine an account, so use your organization emblem or one thing tied very carefully to your model. Really helpful dimensions are 400 by 400 pixels.

Optimization tip: To construct sturdy branding and consistency, use the identical profile picture on your entire social networks.


Your bio is the 160-character description of what you are promoting on Twitter. It seems beneath your profile picture and in Twitter and Google search outcomes.

Your Twitter bio ought to embrace the principle key phrase phrase you optimize what you are promoting with, plus hyperlinks to your web site or @mentions to different Twitter accounts associated to what you are promoting. This method will present extra publicity in areas the place solely your bio is proven (like Twitter’s search outcomes). It’s also possible to add a hashtag to assist your self get observed. Extra on #hashtags later.

Twitter bios assist prospects discover your profile and encourage them to click on by means of to your web site. Craft yours fastidiously.

Optimization tip: In the event you’re undecided what to incorporate in your Twitter bio, check out your opponents. Instruments like Rival IQ can present a fast look at different firm bios and notify you of updates once they change. 

Header picture

Your header picture is the massive graphic on the high of your Twitter profile. Really helpful dimensions are 1500 by 500 pixels.

You need to use your header picture to advertise your latest merchandise or draw consideration to new promotions and offers. You should definitely overview your header picture on each desktop and cellular browsers to make sure it scales correctly.

Optimization tip: In the event you don’t have graphic design abilities, you should use free instruments like Canva to add your individual background picture (or use a inventory picture supplied by Canva) and overlay it with textual content.


Your Design settings will allow you to modify your Twitter profile background picture, shade, and hyperlink colours. It’s also possible to use these settings to coordinate your background shade along with your header picture and to alter the hyperlink shade in your profile to one thing that matches your organization branding.

Benefiting from your Twitter advertising and marketing

Twitter advertising and marketing is an efficient method to construct and develop your small enterprise. As with every social media advertising and marketing channel, Twitter has its personal methods and techniques you should use to attain progress. Armed with the Twitter advertising and marketing ideas above, you’ll be properly in your method to a profitable marketing campaign, whether or not you’re simply beginning out or are a digital advertising and marketing professional. 

Twitter advertising and marketing FAQ

How is Twitter used for advertising and marketing?

Selling what you are promoting on Twitter may also help develop your viewers, improve web site site visitors, and earn extra gross sales. You possibly can promote your account to get new followers or enhance particular person tweets to get extra visibility.

How a lot does advertising and marketing on Twitter value?

Advertising and marketing on Twitter is free. You solely have to pay for advertisements in the event you determine to run them.

What are some challenges of Twitter advertising and marketing?

Sustaining a Twitter presence takes time dedication. Tweets are likely to get engagement immediately, then it falls off rapidly. Individuals may simply miss your tweets, even when they’re on-line.

What are the perfect advertising and marketing methods for Twitter?

  • Use hashtags
  • Optimize your bio
  • Full you Twitter profile 
  • Run Twitter advertisements
  • Put up inventive product and behind-the-scenes content material

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